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Return Policy 

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Our desire is to make every purchase a happy one! Eligible items may be returned within 14 days of the purchase date for a refund or gift card. Ineligible items include all original artwork and all custom painting commissions,   used or lit candle items, and licensed products. Not sure if your item qualifies for a return? Send us an email to info@bloomartandcandles.com with your information and we will be in touch within 24 hours. 

 

  • Items must be securely packed in original packaging to ensure safe delivery back to our facility. If items arrive back at our facility broken, it could impact the refund amount.

  • Once your items have been safely packaged up, our team will schedule a UPS pickup to conveniently retrieve the merchandise from your home. In this event, we would cover all return fees minus a $5.99 service charge that UPS charges us.

  • Once your merchandise has been returned to our facility, please allow us up to 5 business days to process the return and issue a refund or gift card.

  • Please note original shipping fees are non-refundable.

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